Normand

Since 1950
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A word from the boss 

New decade = many challenges! (20-01-24)

A new year has just started and another decade is beginning full of hopes and challenges. Among these, labour-related issues are likely to be a major challenge for the industry as a whole.

Succession problems have already begun to leave marks to both our suppliers and our customers. Mergers, downsizing and reduced services among suppliers, decreased activity, withdrawal of business and closures to customers.

Normand also has to deal with the same problems. The planned departure of several long-time employees with more than 35 years of experience will leave a void that will not be easy to fill.

All of this will have a significant impact on the quality and quantity of services. Should we continue to offer greater accessibility at the expense of a lower quality of response and service?

Fortunately, the Boss can count on a young and dynamic succession team with remarkable ideals but different from those of the old guard. The stability and continuity of the company remain at the heart of his concerns for the benefit of all his loyal clientele which has supported him for nearly 70 years.