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Corporate Profile

MISSION

The Normand Group is a privately owned Canadian corporation dedicated to the industrial distribution and retail sectors of the woodworking industry.

ORGANIZATION

In business since 1950, Normand has become a major importer/distributor in the woodworking industry in Canada.

The company relies on a team of dynamic and experienced people ready to share their knowledge and experience with customers. In addition to the administrative and distribution center of Levis (QC), Normand operates two other store locations in Laval (QC) and Cambridge (ON).

MARKET

We cater to manufacturers of the secondary wood transformation sector. They manufacture office and residential furniture, windows and doors, kitchen cabinets, carpentry and architectural millwork. We also serve several manufacturers and institutions from various other business sectors as well as a growing number of artisans and woodworking enthusiasts. We are active in Ontario, Quebec and the Atlantic provinces.

PRODUCTS & SERVICE

Normand offers a one stop counter concept where the customer can find the answer to all his needs for woodworking, from the large specialized corporation to the small cabinetmaker.

Our wide range of products includes:

Production machinery and specialized equipment for industrial manufacturers.
Workshop machinery and specialized tooling for artisans and professional cabinetmakers.
A full range of industrial supplies aimed to maximize efficiency and performance.

Normand also has a full service department providing technical assistance and genuine parts service helping owners with maintenance and continuous use of their equipment.

SUPPLIERS

In addition to representing world renowned manufacturers, Normand distributes the best known and most recognized brands in terms of quality for commercial and industrial use. The stability and the continuity of relationships with our suppliers are the pledge of extended service and support to all our customers.

PHILOSOPHY

Expertise, technology and complete customer support

Normand continually invests in the training and development of its staff. The acquisition of modern management and information tools as well as their status update on an ongoing basis is part of our commitment to excellence.

STRATEGY

At Normand, our main objective is to develop and maintain a long term relationship with our business partners. Tomorrow’s success depends not only on new concepts and innovative ideas, but also on a closer partnership between the various stakeholders.

We are convinced that the supplier - distributor – end user relationship is not only important, but must also be dynamic and complementary in order to develop appropriate solutions to the needs of everyone. Success for one is now measured by the success of others! This is the strategy for winners and it is part of our commitment to offering products and services that meet the needs of the future.

A word from the boss

Business is getting tougher! (21-05-01)

Recently, the Boss said he was very satisfied with the sustained recovery of business in the industry as well as in stores and on the Internet. However, he was concerned about some of the supply problems that are becoming more and more common today.

The popularity of working from home and very low interest rates mean that the real estate market is overheating, the construction and renovation industry is moving at high speed and the wood sector is struggling to supply demand as it continues to grow.

In the face of a strong global economic recovery, a large bubble is swelling due to a lack of inventory, long and costly supply delays, production backlogs among manufacturers due to the scarcity of raw materials. The spiral of price increases has started to move and we have already found the big culprit for all this: Covid of course.

For us, the factory dispatch dates for the majority of our import orders are between 6 and 12 months. Therefore, if you had plans for 2021, arm yourself with patience.

Fortunately, vaccination is slowly making its way and we can start dreaming of a return to a semblance of normal life in the summer. Unfortunately, there is no vaccine to speed up the delivery of back orders as well as the maintenance of price stability.

Get vaccinated, it's free and you can enjoy the summer!