Normand

Since 1950
Home Shipping policy

Web Transport policy

Shipping cost

Canada

All web orders under $100, 00 before taxes and weighing less than 50 pounds are subject to a fixed delivery rate of $9.99.

All web orders of $100.00 or more before taxes and weighing less than 50 pounds will be delivered free of handling and shipping charges.

For all web orders over 50 pounds, please contact our customer service by email at ecommerce@normand.ca

International

For all orders shipping outside of Canada, please contact our customer service by email at ecommerce@normand.ca

 

Delivery

All orders are shipped within 2 – 4 business days of receiving your order. The delivery time can differ according to the chosen method of delivery and address. The average delivery time is 3-7 business days after shipment. 

 

Taxes

For sales to the Canada, we add the following sales taxes:

Newfoundland and Labrador, Prince Edward Island, Nova Scotia, New Brunswick and Ontario: HST in effect

Manitoba, Saskatchewan, Alberta, British Colombia, Nunavut, the Northwest Territories and Yukon: GST in effect

Québec: GST and QST in effect

For export sales, no tax is added. However, customer is responsible for the payment of customs duties and local taxes in effect in his country.

A word from the boss 

We’re not out of the woods yet! (20-10-01)

Every year, autumn marks the return and the resumption of workshop activities for many do-it-yourselfers. But this year, it's special because we feel like we've never left the workshop and that’s continuity...

One thing the Boss can assure you, people have tinkered hard this summer. The budget reserved for holidays went either in leisure or renovations and many took the opportunity to improve their well-being in the workshop.

While, for many companies, business has been fantastic, for many others, it has been and continues to be disastrous. It's not easy to find the right balance through it all.

Autumn has finally settled down but the Covid has not forgotten us. We must therefore continue to be vigilant and considerate in the face of this new normal (distancing, disinfection and mask).

Fortunately, woodworking can be a great remedy until things recover for the better.