Normand

Since 1950
Home Shipping policy

Web Transport policy

Shipping cost

Canada

All web orders under $100, 00 before taxes and weighing less than 50 pounds are subject to a fixed delivery rate of $9.99.

All web orders of $100.00 or more before taxes and weighing less than 50 pounds will be delivered free of handling and shipping charges.

For all web orders over 50 pounds, please contact our customer service by email at ecommerce@normand.ca

International

For all orders shipping outside of Canada, please contact our customer service by email at ecommerce@normand.ca

 

Delivery

All orders are shipped within 2 – 4 business days of receiving your order. The delivery time can differ according to the chosen method of delivery and address. The average delivery time is 3-7 business days after shipment. 

 

Taxes

For sales to the Canada, we add the following sales taxes:

Newfoundland and Labrador, Prince Edward Island, Nova Scotia, New Brunswick and Ontario: HST in effect

Manitoba, Saskatchewan, Alberta, British Colombia, Nunavut, the Northwest Territories and Yukon: GST in effect

Québec: GST and QST in effect

For export sales, no tax is added. However, customer is responsible for the payment of customs duties and local taxes in effect in his country.

A word from the boss 

2021 Finally! (21-01-07)

Let's face it, 2020 is likely to be a year that we will not forget for the wrong reasons and we are all glad it's behind us even though the pandemic is not ready to be settled yet.

In the face of a growing wind of skepticism and mistrust, it will be necessary to redouble our efforts and patience in the hope of returning to a sort of normality by the summer.

Nevertheless, the Boss would like to thank you for the encouragement shown to date. Our internet sales have more than doubled and our industrial clientele has kept us very busy.

From this upsurge in business has arisen some delivery problems associated with long delays of some carriers and high freight costs. Further delivery delays are also to be expected as the supply chain is currently weakened in several places. It's not easy to keep a balance through it all.

Woodworking is a bit like yoga. It helps with concentration and creates an atmosphere of tranquillity. Let’s keep tinkering. Winter will pass faster and, sooner or later, the vaccine will follow.

Let's be optimistic and happy New Year to all!