Normand

Since 1950
Home Shipping policy

Web Transport policy

Shipping cost

Canada

All web orders under $100, 00 before taxes and weighing less than 50 pounds are subject to a fixed delivery rate of $9.99.

All web orders of $100.00 or more before taxes and weighing less than 50 pounds will be delivered free of handling and shipping charges.

For all web orders over 50 pounds, please contact our customer service by email at ecommerce@normand.ca

International

For all orders shipping outside of Canada, please contact our customer service by email at ecommerce@normand.ca

 

Delivery

All orders are shipped within 2 – 4 business days of receiving your order. The delivery time can differ according to the chosen method of delivery and address. The average delivery time is 3-7 business days after shipment. 

 

Taxes

For sales to the Canada, we add the following sales taxes:

Newfoundland and Labrador, Prince Edward Island, Nova Scotia, New Brunswick and Ontario: HST in effect

Manitoba, Saskatchewan, Alberta, British Colombia, Nunavut, the Northwest Territories and Yukon: GST in effect

Québec: GST and QST in effect

For export sales, no tax is added. However, customer is responsible for the payment of customs duties and local taxes in effect in his country.

A word from the boss 

Covid-19: an opportunity to stick together! (20-04-01)

The Governments of Quebec and Ontario have decided to take major measures to limit the spread of the virus. With the exception of the construction industry as well as the manufacturing industry, businesses in general will close their doors until April 13, thereby obeying government orders.

Normand does not claim to be an essential service, but we do believe that we offer a valuable service to thousands of users working in the woodworking industry. However, we feel it is our duty to participate in this outpouring of solidarity by closing our stores and offices during the same period.

Since working remotely and E-commerce are allowed and we must maintain an essential service for those who must operate during this period, it will be possible to order either via our website, by email at info@normand.ca or by phone at the toll free number 1.888.881.4442.

We have already scheduled specific shipping days with our regular carriers and the time required to process your order should not exceed 48 hours.

We invite you to take all necessary precautions to prevent the spread of the virus and to use this exceptionally difficult time to "voluntarily isolate" yourself in your workshop.

The Boss thanks you for continuing to encourage us and hopes that this "break" will bring the expected results.