Normand

Since 1950
Home Shipping policy

Web Transport policy

Shipping cost

Canada

All web orders under $100, 00 before taxes and weighing less than 50 pounds are subject to a fixed delivery rate of $9.99.

All web orders of $100.00 or more before taxes and weighing less than 50 pounds will be delivered free of handling and shipping charges.

For all web orders over 50 pounds, please contact our customer service by email at ecommerce@normand.ca

International

For all orders shipping outside of Canada, please contact our customer service by email at ecommerce@normand.ca

 

Delivery

All orders are shipped within 2 – 4 business days of receiving your order. The delivery time can differ according to the chosen method of delivery and address. The average delivery time is 3-7 business days after shipment. 

 

Taxes

For sales to the Canada, we add the following sales taxes:

Newfoundland and Labrador, Prince Edward Island, Nova Scotia, New Brunswick and Ontario: HST in effect

Manitoba, Saskatchewan, Alberta, British Colombia, Nunavut, the Northwest Territories and Yukon: GST in effect

Québec: GST and QST in effect

For export sales, no tax is added. However, customer is responsible for the payment of customs duties and local taxes in effect in his country.

A word from the boss 

Something new to celebrate the end! (21-07-01)

If the trend continues, we should see the end of restrictions related to this pandemic soon. Let's say that both customers and employees will be happy to put the mask aside as soon as the vaccination campaign has reached the desired objectives by public health officials.

The woodworking sector continues to be very busy due to sustained demand and delays due to supply delays. The pressure on rising prices continues and everyone is wondering whether it will be temporary or permanent.

As the Boss pointed out in his previous posts, not everything has been bad in the last 16 months. Many changes in shopping habits as well as the popularity of online business incited us to work on redesigning and improving our transactional site.

We are currently in the process of fine-tuning the whole thing and should be able to make it accessible as early as September. Until then, have a nice summer and...

Let's go for the second dose if we want to move on!