Normand

Since 1950
Home Shipping policy

Web Transport policy

Shipping cost

Canada

All web orders under $100, 00 before taxes and weighing less than 50 pounds are subject to a fixed delivery rate of $9.99.

All web orders of $100.00 or more before taxes and weighing less than 50 pounds will be delivered free of handling and shipping charges.

For all web orders over 50 pounds, please contact our customer service by email at ecommerce@normand.ca

International

For all orders shipping outside of Canada, please contact our customer service by email at ecommerce@normand.ca

 

Delivery

All orders are shipped within 2 – 4 business days of receiving your order. The delivery time can differ according to the chosen method of delivery and address. The average delivery time is 3-7 business days after shipment. 

 

Taxes

For sales to the Canada, we add the following sales taxes:

Newfoundland and Labrador, Prince Edward Island, Nova Scotia, New Brunswick and Ontario: HST in effect

Manitoba, Saskatchewan, Alberta, British Colombia, Nunavut, the Northwest Territories and Yukon: GST in effect

Québec: GST and QST in effect

For export sales, no tax is added. However, customer is responsible for the payment of customs duties and local taxes in effect in his country.

A word from the boss 

Business is getting tougher! (21-05-01)

Recently, the Boss said he was very satisfied with the sustained recovery of business in the industry as well as in stores and on the Internet. However, he was concerned about some of the supply problems that are becoming more and more common today.

The popularity of working from home and very low interest rates mean that the real estate market is overheating, the construction and renovation industry is moving at high speed and the wood sector is struggling to supply demand as it continues to grow.

In the face of a strong global economic recovery, a large bubble is swelling due to a lack of inventory, long and costly supply delays, production backlogs among manufacturers due to the scarcity of raw materials. The spiral of price increases has started to move and we have already found the big culprit for all this: Covid of course.

For us, the factory dispatch dates for the majority of our import orders are between 6 and 12 months. Therefore, if you had plans for 2021, arm yourself with patience.

Fortunately, vaccination is slowly making its way and we can start dreaming of a return to a semblance of normal life in the summer. Unfortunately, there is no vaccine to speed up the delivery of back orders as well as the maintenance of price stability.

Get vaccinated, it's free and you can enjoy the summer!